1. Our standard check in time is 01.00 PM and check out time is 11.00 AM 2. Early Check-in and Late Check- out remains subject to availability Hotel Charges may apply.
3. All guests are requested to carry a valid photo – ID card and produce the same at the time of check in , Indian Nationals- Voter identity card/ Driver’s License / Adhar Crad / Passport International Guest – Valid Passport & Visa. (No Local ID card’s will be acceptable) guest who are having same city identity proof will not be acceptable .
4. Government levied taxes as applicable.
5. Outside visitors are not allowed to visit in the guest's room, guests can entertain them in restaurant or lobby area Outside Liquor/Outside Food strictly not allowed in the hotel Premises
6. Allotment of all the guest rooms will be subject to availability on the day of arrival. The hotel does not guarantee allotment of inter-connected or adjoining rooms
7.Guest grants the consent for processing the Guest data for enhancement of the service experience
8.Hotel does not take the responsibility of road and weather conditions and is not liable to pay any kind of transportation charges paid by the guest to reach the hotel
9. Kindly provide the hotel the GST details, that needs to be updated in the invoice before departure
10. Hookahs and Narcotics are not t allowed owed in the hotel Public Areas and guest Rooms
11. In case any damage is done to the hotel property by guests during their stay, will be the sole accountability of the guest who made the booking a will levy damage charges as deemed Please note, that the room/s and the rate will be confirmed subject to availability, at the time of receipt of the credit card information.
CHAUFFEUR ON ARRIVAL
Should you ask for a chargeable (unless specified otherwise) airport pickup on arrival, the chauffeur and car details will be sent to you via sms, one hour before the expected time of arrival of the flight.
Please note: Delivery of the sms is subject to the telecom service provider's network.
IDENTITY PROOF
In keeping with Government regulations, we request each guest (regardless of occupancy) to carry a photo identity to present on check-in. Foreign nationals are required to present their valid passport and visa. Indian nationals can present any government issued photo identity and address proof card e.g. driving license, passport, Aadhar card or voter’s ID card. PAN Card will not be accepted as the above.
Also, please do keep handy proof of corporate affiliations, if you have made a corporate booking. (No Local ID card’s will be acceptable) guest who are having same city identity proof will not be acceptable.
NO SMOKING
The Government of India has introduced a ‘no smoking’ rule for hotels, restaurants and all public places. This means smoking is prohibited in all parts of the hotel except in designated guest rooms and demarcated smoking areas.
SPECIAL REQUESTS
• Requests for a specific bed type will be subject to availability at the time of check-in
• Extra beds are available on advance notice, at INR 1,500 plus applicable taxes and service charge
• A maximum of one extra bed can be accommodated per room/suite CHILD POLICY
• Up to two children below the age of 6 years can stay on a complimentary basis, inclusive of breakfast, in the same room
• For one child below 6 years of age, and/or one child between 6 and 12 years, we will provide an extra bed on chargeable basis in the same room. Breakfast charges for the elder child will be at 50% of the buffet price
For two children above 6 years of age, an additional room must be booked
CHECK-IN/CHECK-OUT POLICY
Our check-in time is 1 pm and our check-out time is 11 AM . If you want to check-in early or sleep in and check-out late, we will be happy to oblige, subject to availability and at a nominal additional charge.
GUARANTEE AND CANCELLATION POLICY
• Bookings made on non-cancellable/non-amendable packages or rates cannot be cancelled/amended. On doing so, the full amount including taxes, will be treated as the cancellation fee. The same terms apply in case of an early check-out or no show
• For all bookings (other than non-cancellable/non-amendable) cancellations/amendments must be latest by 2 pm, two days prior to arrival, to avoid a one-night cancellation fee plus taxes. In case of an early check-out or no show, one night’s room rate plus taxes will be charged
